English version of the course 200.066

Target group

All employees at universities in NRW.

Description

Those who manage to establish a good relationship with those they speak to can have more constructive discussions and achieve better work results. The key is communicating with respect and appreciation with a prerequisite of an "open ear" for one's own sensitivities as well as the known sensitivities of the person you're having a conversation with. This course aims to help you build up sustainable relationships with dialog partners through clear and precise "I-messages" on one hand, while simultaneously being aware of the other person's point of view. This creates the basis for constructive dialog.

What you’ll learn

• Understanding yourself and your communication behaviour better
• Being able to communicate with respect and appreciation by preparing properly
• Being able to communicate your view in an understandable way
• Knowing the various types of I-statements, giving you a better understanding of communicative acts

Access

You can log in with your university account or an existing ILIAS account of HÜF and access the course without any further registration or activation.

To the course: Communicating with Respect and Appreciation

If you have any questions, please feel free to contact us elearning@huef-nrw.de